Frequently asked questions to help you buy a voucher, a gift box or an item - Boscolo Nice Hôtel & Spa

Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format. The lucky recipient can then book their dates at the Boscolo Nice Hôtel & Spa.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available in digital format and sent immediately after purchase. The lucky recipient can then book their dates at our establishment, Boscolo Nice Hôtel & Spa.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift voucher sent directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order in our official Boscolo Nice Hôtel & Spa store.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send the gift box by email, by mail, or opt for in-store pickup when finalizing your order. Digital delivery is immediate, allowing the recipient to book their dates at the establishment. These options are available for all gift boxes offered by Boscolo Nice Hôtel & Spa.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes, and you will benefit from the best rates by purchasing directly from our establishment Boscolo Nice Hôtel & Spa.
How do I create a group fund and invite people?
To create a group gift and offer a stay or a treatment at Boscolo Nice Hôtel & Spa, select the dedicated option during your online purchase. You can then invite participants via email or a shareable link, and enjoy a unique experience on the French Riviera.
How can I choose the amount for a gift card?
The amount of the gift voucher is predetermined by the gift boxes offered by Boscolo Nice Hôtel & Spa. You can select the amount that fits your budget from the available options, such as the Discovery Stay at 440 € for two people or the Radiance & Lift facial treatment at 248 € for one person.
How can I log in to my account?
To access your account on our website, use the email address and password associated with it. If you have forgotten your password, use the reset option available on the login page. Enjoy your experience with Boscolo Nice Hôtel & Spa.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button at Boscolo Nice Hôtel & Spa.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can give them to your loved ones for unforgettable moments at Boscolo Nice Hôtel & Spa.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option on our Boscolo Nice Hôtel & Spa website.
How do I purchase or give a gift box?
To offer a gift box from Boscolo Nice Hôtel & Spa, select the gift box of your choice among our stays, spa treatments, or gastronomic experiences, personalize it with a message, and complete your order online. Your gift box will be sent immediately in digital format, allowing the recipient to book their dates directly with our establishment.
Can we give a gift certificate and let the recipient choose the experience?
You can offer a gift certificate and let the recipient choose among our experiences, such as a discovery stay or a gourmet dinner, at our Boscolo Nice Hôtel & Spa establishment.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the conditions specified at the time of purchase. You can take advantage of the immediate sending of your gift box in digital format, allowing the recipient to book their dates at our establishment Boscolo Nice Hôtel & Spa.
Is the gift box customer service reachable by email?
You can email us with any questions regarding your gift box. We commit to responding within 48 business hours, for an unforgettable stay at our Boscolo Nice Hôtel & Spa.
Is the gift box customer service reachable by phone?
The customer service of Boscolo Nice Hôtel & Spa is available by phone from Monday to Friday, 9 AM to 6 PM. Answers to your questions are also available by email or through the online form.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on our website. Log in with the credentials received at the time of purchase to access this information. Enjoy your experience at Boscolo Nice Hôtel & Spa.
Is there an online chat available for questions about gift boxes?
For any questions regarding your gift boxes, an online chat is available on our website. You will find quick and effective answers to fully enjoy your experience at Boscolo Nice Hôtel & Spa.
Is there a dedicated customer service for gift boxes?
Boscolo Nice Hôtel & Spa offers a dedicated customer service to answer all your questions about using your gift box. Reservations can be made directly with the establishment, which will guide you on availability and terms of use.
Is there a dedicated FAQ for gift boxes?
This FAQ answers your questions about the Boscolo Nice Hôtel & Spa gift boxes. You will find useful information about their use, validity, and much more at our Boscolo Nice Hôtel & Spa establishment.
Is spa access included in my gift box?
Access to the spa depends on the gift box you received. Boscolo Nice Hôtel & Spa offers treatments and moments of relaxation, including offers like the exclusive Radiance & Lift facial treatment. Check the details of your gift box to know the included services.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has access to the same services as other guests at our establishment Boscolo Nice Hôtel & Spa, in accordance with the reservation and service conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed in the information booklet that comes with it. You will find options such as a discovery stay, an exclusive facial treatment, or a gourmet dinner, depending on the chosen box. These services are available at our establishment, Boscolo Nice Hôtel & Spa.
Is parking included in my gift box?
Parking is not included in the Boscolo Nice Hôtel & Spa gift boxes. Please check the conditions of your gift box to confirm.
Is breakfast included in my gift box?
Breakfast is not included in the Boscolo Nice Hôtel & Spa gift boxes. Check the specific conditions of your box to confirm the included services.
Is special attention given to the recipient of a gift box?
Boscolo Nice Hôtel & Spa pays special attention to gift box beneficiaries, offering tailored services for an unforgettable stay. You will enjoy an elegant setting, a spa with an indoor pool, and refined Italian cuisine, all within a historic building that blends contemporary art and Mediterranean charm.
Is a welcome drink included in my gift box?
The presence of a welcome drink depends on the conditions of your gift box. Enjoy your stay at our Boscolo Nice Hôtel & Spa establishment.
Should we bring towels to the Spa?
The towels are provided by the Spa at Boscolo Nice Hôtel & Spa. Therefore, you do not need to bring any during your visit.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them to your liking. Our gift boxes are available in several options, including discovery stays, spa treatments, and gourmet dinners, to cater to all tastes. Enjoy the unique experience offered by the Boscolo Nice Hôtel & Spa.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple Boscolo Nice Hôtel & Spa gift boxes for your clients and send them directly, either in digital or paper format. Boscolo Nice Hôtel & Spa gift boxes are available in several options, including discovery stays and wellness treatments, to offer an unforgettable moment to your loved ones or colleagues.
Do you offer preferential rates for bulk purchases?
Discounted rates are available for bulk purchases, with a customized quote based on the ordered volume at Boscolo Nice Hôtel & Spa.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer customizable gift boxes for corporate committees, with preferential rates depending on the volume ordered. Our boxes allow you to discover the elegance of our 5-star hotel, located on Boulevard Victor Hugo in Nice, and enjoy our gastronomic and wellness services, such as our spa with an indoor pool or our rooftop with an exceptional view. These boxes are available in our official Boscolo Nice Hôtel & Spa boutique.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, you can provide us with your order number and the new details. We will update the email address associated with your gift box according to the conditions of our establishment Boscolo Nice Hôtel & Spa.
How can I leave a review for my gift box?
You can share your feedback on your experience by logging into your customer account. Your reviews will help us improve our services at Boscolo Nice Hôtel & Spa.
How can I contact the store?
For any questions regarding your gift box, you can consult the general terms and conditions of sale on our website or directly at our establishment Boscolo Nice Hôtel & Spa.
Is there a dress code for the gift box?
The dress code for the gift box depends on the chosen experience. For a dinner at Bclub Rooftop, elegant attire is recommended. Enjoy your stay at Boscolo Nice Hôtel & Spa.
From what age can I get a treatment?
The minimum age to receive a spa treatment at our Boscolo Nice Hôtel & Spa establishment is 18 years old.
Is it absolutely necessary to make a reservation?
Reservation is essential to enjoy your gift box. You can book your dates at the Boscolo Nice Hôtel & Spa establishment.
How can one access the hotel from the airport?
To get to the hotel from the airport, you can choose to take a taxi or use public transportation. The Boscolo Nice Hôtel & Spa is located on Boulevard Victor Hugo, near Avenue Jean Médecin, making it easy to get around the city.
Is the establishment accessible to people with reduced mobility?
Accessibility for guests with reduced mobility is ensured at Boscolo Nice Hôtel & Spa, which has adapted facilities to guarantee a comfortable stay for all clients.
Are pets allowed in the establishment?
The Boscolo Nice Hôtel & Spa accepts pets under specific conditions. It is advisable to inquire directly with the hotel to learn about the pet accommodation policies.
Where can I find the menus?
The menus are available directly on the Boscolo Nice Hôtel & Spa establishment's website. There you will find the culinary offerings of the Angelo Italian Restaurant and the Bclub Rooftop, which offer an exceptional view of Nice and its surroundings.
What are the hours of operation?
The operating hours of the establishment vary depending on the services. Boscolo Nice Hôtel & Spa offers convenient hours to fully enjoy your stay, whether for dining, the spa, or the rooms.
Is there parking available near the establishment?
Boscolo Nice Hôtel & Spa does not have a private parking lot, but several parking options are available near the establishment.
What are the delivery methods for gift boxes/vouchers?
The Boscolo Nice Hôtel & Spa gift boxes are delivered immediately by email in digital format, allowing the lucky recipient to book their dates directly with the establishment.
Is postal delivery offered?
Our gift boxes can be sent by post. You will receive your gift box in digital format immediately after your purchase, allowing the lucky recipient to book their dates at the Boscolo Nice Hôtel & Spa.
In addition to gift boxes, is it possible to order or have items delivered?
Our official store offers only gift boxes for stays, spa treatments, or gastronomic experiences at Boscolo Nice Hôtel & Spa.
Is the gift box available in physical format?
You can choose between a digital or physical gift box to offer a stay or an experience at Boscolo Nice Hôtel & Spa. The digital format is sent immediately after your purchase, allowing the recipient to book their dates directly with the establishment.
Is the box presented in a neat packaging?
Yes, the Boscolo Nice Hôtel & Spa gift boxes are carefully wrapped to offer an elegant and refined presentation, reflecting the luxury and sophistication of our establishment.
Is the gift box available in a digital format (e-gift box)?
Yes, you can choose a digital gift box and receive it immediately by email. The recipient will then be able to book their stay or treatment dates directly with our establishment, Boscolo Nice Hôtel & Spa.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient when placing your order. The delivery is immediate in digital format, and the lucky recipient can book their dates at Boscolo Nice Hôtel & Spa.
Do you deliver gift boxes internationally?
We offer international delivery of our gift boxes. Shipping costs and delivery times vary depending on the destination, with immediate digital dispatch for quick use at Boscolo Nice Hôtel & Spa.
What are the delivery times for gift boxes by mail?
The gift boxes from Boscolo Nice Hôtel & Spa are sent immediately in digital format after your purchase, allowing the recipient to book their stay or treatment dates at their convenience. Postal delivery times depend on the option chosen during your order, with fast shipments for receipt in the shortest possible time. Take advantage of the direct and secure delivery of your gift box to offer a unique experience to your loved ones at our Boscolo Nice Hôtel & Spa establishment.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The lucky recipient can then book their stay or treatment dates at Boscolo Nice Hôtel & Spa.
Is express delivery available?
Delivery of your gift box is immediate in digital format. The recipient can then book their dates at our establishment Boscolo Nice Hôtel & Spa.
How can I track my order?
You can track your order by logging into your account on our website. The terms and conditions of Boscolo Nice Hôtel & Spa apply to any booking made with a gift box.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. The digital format is sent immediately, allowing the recipient to book their dates at our establishment Boscolo Nice Hôtel & Spa.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is immediate if you choose the digital format. For physical delivery, expect 2 to 3 business days. Your Boscolo Nice Hôtel & Spa gift box will thus quickly be in the hands of its lucky recipient.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation at Boscolo Nice Hôtel & Spa, your gift box remains valid. You can use it for a new reservation according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your gift box depends on the validity conditions indicated at the time of purchase. You can enjoy your unique stay in one of the most beautiful 5* hotels on the French Riviera at Boscolo Nice Hôtel & Spa.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. You can take advantage of this flexibility to choose an experience that suits you at our Boscolo Nice Hôtel & Spa.
Can I cancel my reservation made with a gift box?
Cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment Boscolo Nice Hôtel & Spa.
Can I modify my reservation made with a gift box?
The modification of your reservation depends on the conditions of your gift box. You will be able to book your dates at our establishment Boscolo Nice Hôtel & Spa.
Is there a cancellation period for gift box reservations?
The cancellation deadline for bookings with a gift box depends on the reservation conditions at the time of purchase. You can enjoy your stay at our Boscolo Nice Hôtel & Spa establishment.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on availability and the reservation conditions of the establishment. Boscolo Nice Hôtel & Spa offers you a spa with an indoor pool and treatment rooms for an intense relaxation experience.
Can I convert my gift box into a gift card?
Gift boxes cannot be converted into gift checks. You can use them to book an experience at our establishment Boscolo Nice Hôtel & Spa, such as a discovery stay or a gourmet dinner.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Boscolo Nice Hôtel & Spa offers special gift boxes for occasions like Valentine's Day, Christmas, or weddings. For example, you can give an exclusive facial treatment for Mother's Day or a gourmet dinner at Bclub Rooftop with a view of Nice.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes suitable for various occasions, such as birthdays or gatherings with friends. You can choose from our stays, spa treatments, or gourmet dinners to offer an unforgettable moment at our establishment, Boscolo Nice Hôtel & Spa.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by Boscolo Nice Hôtel & Spa are official and guaranteed without intermediaries. You benefit from the best rate and secure payment directly with the establishment, without any commission.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the Boscolo Nice Hôtel & Spa gift boxes correspond to those offered by the establishment, such as a unique stay in a 5* hotel on the French Riviera or a moment of well-being at the spa. The boxes offer a similar experience to what you could book directly on site, with the possibility to customize your choice according to your wishes.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the establishment. You can opt for a massage instead of a facial treatment depending on the availability at the time of booking at our Boscolo Nice Hôtel & Spa.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box. The terms are specified during the order on our official Boscolo Nice Hôtel & Spa website.
Is online payment secure?
The online payment for your gift box is fully secured, with a protected payment system for your banking data. You benefit from the best rate by purchasing directly from our official Boscolo Nice Hôtel & Spa store.
Is payment via group or shared payment possible?
Payment via group or shared methods is not currently available. You can pay for the gift box by credit card, bank transfer, or PayPal according to the options offered during your order at Boscolo Nice Hôtel & Spa.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience at Boscolo Nice Hôtel & Spa. Each box allows you to enjoy a stay or a meal at our establishment, located on Boulevard Victor Hugo, just steps away from Avenue Jean Médecin. Discover our exclusive creations for an unforgettable getaway on the French Riviera.
Is it possible to pay in installments?
Payment in installments is possible according to the terms of your gift box order at Boscolo Nice Hôtel & Spa.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You receive an immediate digital delivery of your gift box, allowing the recipient to book their dates at our establishment, Boscolo Nice Hôtel & Spa.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative order for the purchase of gift boxes at Boscolo Nice Hôtel & Spa.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments made on our website are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at Boscolo Nice Hôtel & Spa.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account on the Boscolo Nice Hôtel & Spa website.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay. All payments are secure, and the box is sent immediately in digital format. The lucky recipient can then book their dates at our establishment, Boscolo Nice Hôtel & Spa.
Can I receive an invoice after my purchase?
You will receive an invoice via email after your purchase at Boscolo Nice Hôtel & Spa. You can also find it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box with a Visa, Mastercard, or American Express credit card. The payment is secure and direct with the Boscolo Nice Hôtel & Spa establishment.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Check its validity and usage in the general terms and conditions of the Boscolo Nice Hôtel & Spa.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. You benefit from a secure payment directly with the establishment Boscolo Nice Hôtel & Spa.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the Boscolo Nice Hôtel & Spa establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order. This message will be included with the box for a unique touch, at Boscolo Nice Hôtel & Spa.
Can we add options to your gift box offers?
The gift boxes from Boscolo Nice Hôtel & Spa can be customized according to the available options, such as adding a gourmet dinner or a spa treatment. Specific details are provided during the selection of your gift box.
Do you offer premium packaging for gift boxes sent by mail?
You can choose a premium packaging to offer an elegantly presented gift box. This option is available during your online order to enhance your gift at our establishment, Boscolo Nice Hôtel & Spa.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can personalize your gift box with a message to mark the special occasion, such as a birthday or a wedding. Personalization options are available when purchasing your gift box at Boscolo Nice Hôtel & Spa.
How do I request a refund for a gift box purchased online?
To request a refund for a gift box purchased online, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase at our establishment Boscolo Nice Hôtel & Spa.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, we can send you a duplicate, subject to availability. This duplicate will be sent in digital format, as during the initial purchase, for flexible use at Boscolo Nice Hôtel & Spa.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded. The terms of use are specified at the time of purchase at our establishment, Boscolo Nice Hôtel & Spa.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a Boscolo Nice Hôtel & Spa gift box for another of equal or greater value, according to the exchange conditions specified at the time of purchase.
Does the right of withdrawal apply to the purchase of a gift box?
The right of withdrawal does not apply to the Boscolo Nice Hôtel & Spa gift boxes, as they concern service provisions. These boxes are non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of an already sent gift box depends on the general terms and conditions of our establishment Boscolo Nice Hôtel & Spa.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect gift box, a photo of the box will be requested to process your request quickly according to the conditions of the Boscolo Nice Hôtel & Spa establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The refund conditions for your gift box depend on the general terms and conditions of our establishment, Boscolo Nice Hôtel & Spa.
What happens if the recipient couldn't use the gift box before its expiration date?
If the beneficiary was unable to use the voucher before the expiration date, it unfortunately can no longer be used. We recommend checking the validity conditions at the time of purchase to know any extension options offered by our establishment Boscolo Nice Hôtel & Spa.
Is a voucher issued if the gift box is not used?
If the gift box is not used, a credit can be issued according to the specific conditions of the Boscolo Nice Hôtel & Spa establishment.
How can I redeem the cashback?
The gift fund is available as a gift box that you can use to offer a stay, a dinner, or a spa treatment. The beneficiary can book their dates directly with the Boscolo Nice Hôtel & Spa establishment.
What is the processing time for a refund after I make a request?
The refund deadlines for your gift box are specified at the time of purchase and vary according to the conditions of Boscolo Nice Hôtel & Spa.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The gift boxes from Boscolo Nice Hôtel & Spa are neither exchangeable nor refundable after purchase. The terms of use are specified at the time of purchase of the box.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for Boscolo Nice Hôtel & Spa gift boxes. When making your reservation, check the available dates to fully enjoy your stay or experience.
Is booking with a gift box subject to availability?
The reservation with a gift box at Boscolo Nice Hôtel & Spa is subject to the availability of the establishment. To fully enjoy your experience, it is advisable to book your dates as early as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password so you can fully enjoy your gift box at Boscolo Nice Hôtel & Spa.
Do I need the gift box number to make a reservation with a gift box?
To enjoy your gift box at Boscolo Nice Hôtel & Spa, have the number indicated on it ready. This number is required to validate your reservation, whether it's for a stay, a dinner, or a relaxing moment at the spa.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the availability of the establishment. Boscolo Nice Hôtel & Spa, located on Boulevard Victor Hugo, offers unforgettable stays in a setting that combines history and contemporary art. You can enjoy its 112 rooms, its spa with an indoor pool, and its gourmet restaurants.
Can I use my gift box on holidays?
The use of your gift box at Boscolo Nice Hôtel & Spa is possible on holidays, subject to the availability of the establishment.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. You can book your dates directly with the Boscolo Nice Hôtel & Spa.
Can I book online with my gift voucher?
Booking with a gift box at Boscolo Nice Hôtel & Spa is done directly with the establishment, which will offer you available dates to fully enjoy your experience.
Can I make a reservation by phone with my gift box?
Booking by phone with a gift box is possible according to the conditions of the Boscolo Nice Hôtel & Spa establishment.
Can I make a reservation by email with my gift box?
Email booking with a gift box is possible depending on availability and the conditions of your gift box at Boscolo Nice Hôtel & Spa.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the establishment's conditions. This option is available to offer you flexibility in using your gift at Boscolo Nice Hôtel & Spa.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher at Boscolo Nice Hôtel & Spa. Any additional charges or options, such as dinner at Angelo Italian Restaurant or a spa treatment, are at your expense. The conditions specify that the lucky recipient can book their dates with the establishment and enjoy their gift box.
Is my gift box personalized?
Your gift box is personalized with the recipient's name indicated at the time of purchase. It is valid for a unique experience at Boscolo Nice Hôtel & Spa, whether for a stay, a gastronomic dinner, or a relaxing moment at the spa.
Can my gift box be used all at once?
Your gift box can be used in one go. Check the terms of use to make the most of your experience at Boscolo Nice Hôtel & Spa.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid at our establishment, Boscolo Nice Hôtel & Spa, located on Boulevard Victor Hugo in Nice. You can enjoy a unique stay at one of the most beautiful 5* hotels on the French Riviera, with access to our spa, our gourmet restaurant, and our rooftop with an exceptional view.
Is my gift box valid in only one establishment?
Your gift box is valid at our establishment Boscolo Nice Hôtel & Spa. To enjoy your stay or experience, book directly with us.
Is an upgrade possible with an additional fee using my gift box?
The possibility of an upgrade for an additional fee depends on the availability at the time of your reservation at our Boscolo Nice Hôtel & Spa establishment.
Can someone else use my gift box?
The gift box you have received is personal and can only be used by yourself. You can book your stay or treatment dates directly with our establishment Boscolo Nice Hôtel & Spa.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested during your stay at the Boscolo Nice Hôtel & Spa, depending on the conditions of your gift box. These terms are specified at the time of purchase.
Is an ID required upon arrival when using a gift box?
Upon your arrival with a gift box, you may be asked for a piece of identification according to the conditions of the Boscolo Nice Hôtel & Spa establishment.
Do you accept pets?
The presence of pets depends on the establishment's conditions. We invite you to check directly with the Boscolo Nice Hôtel & Spa.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and then follow the instructions on our website. You will be able to choose your stay dates and enjoy the unique experience offered by the Boscolo Nice Hôtel & Spa.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place your order as a guest, directly at Boscolo Nice Hôtel & Spa.
Is my gift card divisible? Can I use it multiple times?
You can use your gift voucher in several installments, depending on the availability at Boscolo Nice Hôtel & Spa.
What are the check-in and check-out times?
The check-in and check-out times at Boscolo Nice Hôtel & Spa are typically set at 15:00 for check-in and 12:00 for check-out. These times may vary depending on the type of room or service booked.
What services are included in a gift certificate?
The services included in your gift voucher depend on the chosen box set. You will be able to enjoy unique stays, wellness treatments, or gourmet dinners according to the selected option, at our establishment Boscolo Nice Hôtel & Spa.
What is the difference between a gift box and a free amount voucher?
With a gift box, you benefit from a choice among predefined experiences such as stays or gourmet meals. Unlike a free amount voucher, which allows you to pay for a service up to the chosen amount. Enjoy these advantages at our establishment Boscolo Nice Hôtel & Spa.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are clearly stated on our website. You can consult them before your purchase to offer a unique stay at our establishment, Boscolo Nice Hôtel & Spa.
How do I use a gift box during booking?
To use your gift box, book directly with our establishment Boscolo Nice Hôtel & Spa by mentioning your unique code. The recipient can thus fully enjoy their experience, whether for a stay, a gourmet dinner, or a relaxing moment at the spa.
Can the gift box be transferred to a third party?
The gift box can be given to a third party. Simply enter the recipient's name during the order so that they can book their stay or experience at Boscolo Nice Hôtel & Spa.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the establishment's conditions. At Boscolo Nice Hôtel & Spa, we are committed to offering an unforgettable experience to our customers.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the Boscolo Nice Hôtel & Spa establishment.
What is the validity period of a gift box?
The gift boxes from Boscolo Nice Hôtel & Spa are valid for 1 year from the date of purchase, thus offering flexibility to plan a stay or a wellness experience according to the establishment's availability.
Are children allowed?
Children are welcome at Boscolo Nice Hôtel & Spa. The establishment has 112 rooms designed for an unforgettable stay, and offers services suitable for the whole family.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the gift box, the remaining balance is lost. In case of exceeding the value, an additional payment is required, according to the conditions of Boscolo Nice Hôtel & Spa.
Is the spa access private?
Access to the spa at Boscolo Nice Hôtel & Spa is included in the services offered by the establishment. To fully enjoy this experience, check the details of the chosen package.
What types of gift boxes do you offer?
We offer gift boxes for discovery stays, wellness treatments, and gourmet dinners. You can give an unforgettable moment in one of the most beautiful 5* hotels on the French Riviera, with options ranging from 120 € to 440 €. Enjoy the elegance and refinement of Boscolo Nice Hôtel & Spa.